Built to be used by everyone.

Royal Mortgage wants every person to be able to learn about a loan and apply for one, whatever device or assistive technology they use.

How this site is built

Accessibility is built into the pages, not added on top of them.

We build to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, as our target.
Every page works with a keyboard alone, starts with a link that skips to the main content, and uses real headings, labels and landmarks for screen readers.
Text and controls are sized and colored for contrast, and pages reflow to a phone screen without sideways scrolling.
Images that carry meaning have text alternatives. Decorative images are hidden from screen readers.
Motion is kept to a minimum and follows your device’s reduced-motion setting.
Nothing on this site opens by itself, and nothing needs a mouse or a timer to use.

Where we may fall short

We keep checking, and we want to hear about it.

Some of our links lead to services with their own accessibility practices: our application site, the app stores and our social profiles. On this site, anything that does not work for you is a defect we want to fix.

Get help, or tell us what is wrong

A person answers.

Phone(844) 769-2564
Emailbryan@royalmtg.com

Tell us the page and what happened. We will help you get the information or finish the step another way, and we will fix the page.

This statement was last reviewed on September 27, 2026.